| - Banquet facilities | - Room service (24 hours) |
| - Spa services on site | - Air-conditioned public areas |
| - Event catering | - Currency exchange |
| - Business center | - Elevator/lift |
| - Swimming pool - outdoor | - Ballroom(s) |
| - Security guard | - Bar/lounge |
| - Sauna | - Concierge desk |
| - Conference room(s) | - Nightclub |
| - Restaurant(s) in hotel | - Gift shops or newsstand |
| - Number of rooms: 299 | - Number of floors: 18 |
| - Audio-visual equipment | - Secretarial services |
| - Parking (free) | - Safe-deposit box - front desk |
| - Multilingual staff | - Porter/bellhop |
| - Massage - treatment room(s) | - Meeting rooms (small groups) |
| - Babysitting or child care | - Wheelchair accessible |
| - ATM/banking | - Shopping on site |
| - Number of suites: 16 | - Number of buildings/towers 1 |
| - Translation services | - Suitable for children |
| - Coffee in lobby | - Laundry facilities |
| - Garden | - Coffee shop or café |
| - Exhibit space | - Health club |
| - Swimming pool - children's | - Complimentary newspapers in lobby |
| - 24-hour front desk | - Doorman/doorwoman |
| - Limo or Town Car service available | - Floor butler |
| - Steam room | - Wedding services |
| - Technology support staff | - Front desk hours |
| - Tours/ticket assistance | - Accessible bathroom |
| - In-room accessibility | - Braille or raised signage |
| - Dry cleaning/laundry service | - Area shuttle (complimentary) |
| - Number of dining venues 3 | - Year Built 2004 |
| - Meeting facilities size in feet 14854 | - Number of meeting and conference rooms 9 |
| - Fitness facilities | - Pool table |
| - Shoe shine | - Designated smoking areas |
| - Billiards or pool table | - Wireless (high-speed) Internet access - complimentary |
| - Conference center | - Outdoor tennis court |
| - Breakfast available (surcharge) | - Snack bar/deli |
| - Airport transportation (surcharge) | - Express check-out |
| - Express check-in | - Luggage storage |
| - Beauty services | - Full-service health spa |
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Tran Quoc Pagoda - 1.5 km / 1 mi
Presidential Palace - 2.4 km / 1.5 mi
Ba Dinh Square - 2.7 km / 1.6 mi
Ho Chi Minh Mausoleum - 2.7 km / 1.6 mi
Ho Chi Minh Museum - 2.7 km / 1.7 mi
One Pillar Pagoda - 2.8 km / 1.7 mi
Hanoi Flag Tower - 3.2 km / 2 mi
Hanoi War Museum - 3.3 km / 2 mi
National Museum of Fine Arts - 3.3 km / 2.1 mi
Temple of Literature - 3.5 km / 2.2 mi
Thang Long Water Puppet Theatre - 4 km / 2.5 mi
Ngoc Son Temple - 4 km / 2.5 mi
Museum of Ethnology - 4.1 km / 2.5 mi
Hoan Kiem Lake - 4.2 km / 2.6 mi
Hoa Lo Prison Museum - 4.2 km / 2.6 mi
The preferred airport for Sheraton Hanoi Hotel is Hanoi (HAN-Noi Bai Intl.) - 17.3 km / 10.8 mi.
| - Pets not allowed Check-out time is noon Check-in time starts at 3 PM |