| - Elevator/lift | - Swimming pool - outdoor |
| - Bar/lounge | - Currency exchange |
| - Medical assistance available | - Babysitting or child care |
| - Business center | - Restaurant(s) in hotel Restaurant |
| - Room service (limited hours) | - Parking (valet) |
| - Number of rooms: 170 | - Conference room(s) |
| - Event catering | - Audio-visual equipment |
| - Business services | - Air-conditioned public areas |
| - Tour assistance | - Breakfast available (surcharge) |
| - Parking (free) | - Self parking |
| - Safe-deposit box - front desk | - Spa services on site |
| - 24-hour front desk | - Porter/bellhop |
| - Meeting rooms (small groups) | - Dry cleaning/laundry service |
| - Restaurant(s) in hotel | - Number of floors: 10 |
| - Number of buildings/towers 1 | - Translation services |
| - Television in lobby | - Multilingual staff |
| - Banquet facilities | - Technology helpdesk |
| - Technology support staff | - On-site medical assistance available |
| - Wireless (high-speed) Internet access - complimentary | - Dial-up Internet access - surcharge |
| - Accessible bathroom | - Year Built 1975 |
| - Number of meeting and conference rooms 5 | - Patio |
| - Laundry facilities | - Poolside bar |
| - Health club | - Complimentary newspapers in lobby |
| - Limo or Town Car service available | - Wedding services |
| - Roll-in shower | - In-room accessibility |
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Plaza Grande - 0.5 km / 0.3 mi
Yucatan Siglo XXI - 6.8 km / 4.2 mi
Plaza Altabrisa - 10 km / 6.2 mi
Dzibilchaltun - 13.7 km / 8.5 mi
Chichen Itza - 114.2 km / 71 mi
The preferred airport for El Castellano is Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 5.8 km / 3.6 mi.
| - Check-in time starts at 3 PM Check-out time is 1 PM |
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