| - Sauna | - Currency Exchange |
| - Poolside bar | - ATM/Banking |
| - Concierge desk | - Full-service health spa |
| - Swimming pool - children's | - Room service (24 hours) |
| - Bar/lounge | - Elevator/lift |
| - Restaurant(s) in hotel | - Swimming pool - outdoor |
| - Parking (valet) | - Supervised child care/activities |
| - Hair salon | - Gift shops or newsstand |
| - Shopping on site | - Number of rooms: 2,103 |
| - Number of floors: 3 | - Conference room(s) |
| - Event catering | - Audio-visual equipment |
| - Air-conditioned public areas | - Tour assistance |
| - Arcade/game room | - Pool table |
| - Swim-up bar | - Exhibit space |
| - Health club | - Nightclub |
| - Parking (free) | - Self parking |
| - Multilingual staff | - 24-hour front desk |
| - Business center | - Porter/bellhop |
| - Express check-out | - Doorman/doorwoman |
| - Security guard | - Banquet facilities |
| - Medical assistance available | - Ballroom(s) |
| - Beauty services | - Meeting rooms (small groups) |
| - Steam room | - Wedding services |
| - Express check- in | - Accessible path of travel |
| - Accessible bathroom | - Roll-in shower |
| - Handicapped parking | - In-room accessibility |
| - Dry cleaning/laundry service | - Golf course on site |
| - Tennis on site | - Fitness facilities |
| - Complimentary breakfast | - Wireless (high-speed) Internet access - complimentary |
| - Babysitting or child care | - On-site car rental |
| - Laundry facilities | - Garden |
| - Room service | - Designated smoking areas |
| - Tours/ticket assistance | - One meeting/conference room |
| - Rooftop terrace | - Luggage storage |
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Moon Palace Golf Club - 1 km / 0.6 mi
Wet n' Wild - 4.3 km / 2.7 mi
Arrecife de Puerto Morelos National Park - 9.3 km / 5.8 mi
Crococun Zoo - 13.2 km / 8.2 mi
The preferred airport for Moon Palace Golf & Spa Resort All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 7.4 km / 4.6 mi.
| - Pets not allowed Check-out time is noon Check-in time starts at 3 PM |