| - Poolside bar | - ATM/Banking |
| - Business services | - Elevator/lift |
| - Full-service health spa | - Concierge desk |
| - Swimming pool - outdoor | - Babysitting or child care |
| - Swim-up bar | - Sauna |
| - Steam room | - Shopping on site |
| - Spa Tub | - Bar/lounge |
| - Room service (24 hours) | - Medical assistance available |
| - Parking (secure) | - Spa services on site |
| - Restaurant(s) in hotel | - Parking (valet) |
| - Hair salon | - Gift shops or newsstand |
| - Pets accepted | - Number of rooms: 433 |
| - Number of floors: 11 | - Conference room(s) |
| - Event catering | - Air-conditioned public areas |
| - Patio | - Tour assistance |
| - Coffee shop or café | - Shoe shine |
| - Multilingual staff | - Picnic area |
| - 24-hour front desk | - Porter/bellhop |
| - Doorman/doorwoman | - Security guard |
| - Banquet facilities | - Ballroom(s) |
| - Massage - treatment room(s) | - Meeting rooms (small groups) |
| - Wedding services | - Number of rooms: 435 |
| - Number of suites: 29 | - Dry cleaning/laundry service |
| - Fitness facilities | - Number of rooms: 434 |
| - Wireless (high-speed) Internet access - complimentary | - Parking (free) |
| - Television in lobby | - Self parking |
| - Number of outdoor swimming pools 2 | - Currency exchange |
| - Arcade/game room | - Laundry facilities |
| - Parking garage | - On-site car rental |
| - Tours/ticket assistance | - Exhibit space |
| - Audio-visual equipment | - Number of buildings/towers 1 |
| - Year Built 1991 | - Complimentary breakfast |
| - Garden | - Room service |
| - Business center | - Express check-in |
| - One meeting/conference room | - Rooftop terrace |
| - Luggage storage | - Free guest parking only during stay |
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
La Isla Shopping Mall - 0.5 km / 0.3 mi
Yamil Lu'um - 0.5 km / 0.3 mi
Acuario Interactivo - 0.6 km / 0.3 mi
Luxury Avenue - 1.5 km / 0.9 mi
Cancun Golf Club at Pok Ta Pok - 2.2 km / 1.3 mi
Nautilus Diving and Training Center - 2.6 km / 1.6 mi
Cancun Convention Center - 2.8 km / 1.7 mi
Plaza Caracol - 2.8 km / 1.8 mi
Playa Tortuga - 3.1 km / 1.9 mi
Aquaworld - 3.6 km / 2.2 mi
Playa Langosta - 4.1 km / 2.6 mi
Museo de Arte Popular Mexicano - 4.6 km / 2.9 mi
Playa Linda - 5 km / 3.1 mi
Playa Delfines - 6.1 km / 3.8 mi
El Rey Ruins - 6.2 km / 3.8 mi
The preferred airport for ME Cancun - Complete ME All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 14.3 km / 8.9 mi.
| - Pets accepted Check-out time is noon Check-in time starts at 3 PM |