| - Currency Exchange | - Concierge desk |
| - Elevator/lift | - Business center |
| - Bar/lounge | - Restaurant(s) in hotel |
| - Swimming pool - outdoor | - Hair salon |
| - ATM/banking | - Gift shops or newsstand |
| - Shopping on site | - Number of rooms: 601 |
| - Number of floors: 12 | - Conference room(s) |
| - Event catering | - Audio-visual equipment |
| - Business services | - Air-conditioned public areas |
| - Patio | - Tour assistance |
| - Poolside bar | - Swim-up bar |
| - Parking (free) | - Self parking |
| - Swimming pool - children's | - Room service (24 hours) |
| - Multilingual staff | - 24-hour front desk |
| - Porter/bellhop | - Doorman/doorwoman |
| - Banquet facilities | - Medical assistance available |
| - Ballroom(s) | - Beauty services |
| - Full-service health spa | - Massage - treatment room(s) |
| - Steam room | - Sauna |
| - Dry cleaning/laundry service | - Tennis on site |
| - Fitness facilities | - Complimentary breakfast |
| - Wireless (high-speed) Internet access - complimentary | - Wired (high-speed) Internet access - surcharge |
| - Babysitting or child care | - On-site car rental |
| - Laundry facilities | - Shoe shine |
| - Room service | - Express check-in |
| - Airport transportation | - Tours/ticket assistance |
| - One meeting/conference room | - Luggage storage |
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Aquaworld - 0.7 km / 0.5 mi
Luxury Avenue - 1.3 km / 0.8 mi
Yamil Lu'um - 2.3 km / 1.4 mi
Acuario Interactivo - 2.4 km / 1.5 mi
La Isla Shopping Mall - 2.4 km / 1.5 mi
Playa Delfines - 3.3 km / 2 mi
El Rey Ruins - 3.3 km / 2.1 mi
Cancun Golf Club at Pok Ta Pok - 4.9 km / 3.1 mi
Nautilus Diving and Training Center - 5.4 km / 3.4 mi
Playa Tortuga - 5.5 km / 3.4 mi
Cancun Convention Center - 5.6 km / 3.5 mi
Plaza Caracol - 5.7 km / 3.5 mi
Playa Langosta - 6.2 km / 3.8 mi
Museo de Arte Popular Mexicano - 6.3 km / 3.9 mi
Playa Linda - 6.7 km / 4.2 mi
The preferred airport for Cancun Palace All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 12 km / 7.4 mi.
| - Pets not allowed Check-in time starts at 3 PM Check-out time is Noon |
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